Become an Active Listener

Communication goes beyond merely delivering our messages. Another important element of effective communication is Active Listening.

Let’s look at this video to understand how we can practice Active Listening:

We saw that there can be two types of listeners – Active and Passive. Being an Active Listener means paying attention, asking clarification questions, paraphrasing, and listening to understand feelings and emotions!

You can explore more in our self-paced course on “Mastering Effective Communication Skills”. If interested, you can find it on MyCENTA. (Click on the link)

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